Mother of Pearl Study Desk | Handmade Bedroom Decor Table

At The Regal Art, every piece is thoughtfully handcrafted and carefully packed to ensure it arrives safely at your door step. We proudly deliver our furniture and decor collections to customers worldwide with a smooth and reliable shipping experience.

Order Processing & Production Time

Most of ourproducts are handmade or made-to-order, which allows us to maintain high craftsmanship and attention to detail. Production time may vary depending on the product design, size, and customization requirements.

Estimated Production Timelines

Small Decor & Accessories: 5–7 business days

Medium Furniture Pieces: 10–15 business days

Large Furniture Pieces: 15–20 business days

Custom or personalized orders may require additional production time. If there is any delay, our team will keep you updated throughout the process.

Shipping & Delivery

We work with trusted international shipping and freight partners to ensure secure and timely delivery. Shipping charges are usually included in the product price. If any additional shipping cost applies for a specific location or order, we will inform you before confirming the order. Once your order is shipped, tracking details will be shared via email. Delivery times may vary depending on your location, local courier services, and customs clearance for international shipments.

Estimated Delivery Time after Dispatch

USA & International Standard Shipping: 7–15 business days

Large Furniture & Freight Deliveries: 2–3 weeks depending on destination

International Orders

We proudly serve customers across the USA, UK, Europe, Australia, and many other international destinations.

Please note:

Import duties, customs charges, and local taxes (if applicable) are determined by your country and are the buyer’s responsibility.

Once an international order has been shipped, changes to the delivery address may not be possible.

Delivery Information

To help ensure a smooth delivery experience, please review the following:

Kindly provide accurate shipping details, including your address and contact number.

Large furniture items are generally delivered to the building entrance, lobby, or doorstep depending on carrier accessibility.

Customers are responsible for ensuring that ordered furniture can fit through doorways, staircases, and elevators before placing an order.

White-glove delivery or inside placement services may be available in select locations upon request.

Order Confirmation

Before dispatching your order:

We confirm all order details, including design, finish, and dimensions.

For custom or handmade furniture, production photos may be shared for approval.

Once the order is approved and shipped, cancellations or modifications may not be possible.

Damaged Shipments

We take great care in packaging every order securely. However, if your item arrives damaged during transit:

Please contactus within 48 hours of delivery.

Share clear photos of the packaging and damaged product to help us resolve the issue quickly.

Our team will work with you to find the best possible solution.

Contact Us

For shipping assistance or delivery-related questions, please contact our support team:

📧 support@theregalart.com

🌐 www.theregalart.com

At The Regal Art, we take pride in creating handcrafted furniture and decor with exceptionalmattention to detail and quality. Customer satisfaction is important to us, and we strive to ensure every order arrives in excellent condition.

As many of our pieces are handmade or made-to-order, we encourage customers to carefully review product details, dimensions, finishes, and customization selections before placing an order.

Return Eligibility

We gladly assist with returns, replacements, or resolutions in the following situations:

• Incorrect item received
• Product arrives with significant transit damage
• Verified manufacturing defect or craftsmanship issue

To help us resolve concerns quickly, requests must be submitted within 48 hours of
delivery.

Reporting a Concern

If you experience any issue with your order, please contact our support team within 48 hours of delivery.

Please include:

• Your order number
• Clear photos and/or videos of the issue
• Images of the outer packaging if transit damage is involved

support@theregalart.com

Our team will carefully review your request and work toward the best possible resolution.

Repair, Replacement & Resolution Options

Depending on the nature of the issue, we may offer:

• Professional repair assistance
• Replacement parts or hardware
• Partial store credit where appropriate
• Product replacement
• Approved refund support after evaluation

For minor transit-related concerns, local repair solutions may be recommended to provide the fastest resolution.

Refund Policy

Once a return or cancellation request has been approved:

• Refunds are typically processed within 7–10 business days
• Refunds are issued to the original payment method whenever possible
• Original shipping charges, customs duties, VAT, and import taxes are non-refundable

Order Cancellation

• Orders may be canceled within 24 hours of purchase.
• After production or customization has begun, cancellations are no longer possible for handmade or made-to-order items.

Need Assistance?

Our support team is always happy to help with any questions regarding your order, delivery, returns, or warranty support.

📧 support@theregalart.com
🌐 www.theregalart.com